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My SWM

Online self-service

Privatkunden SWM Newsletter

To make communication with SWM easier for our customers, we provide all of our key services online.

What benefits does the online service offer?

  • The online service is extremely convenient. It can be used at any time (24 hours a day, 7 days a week), which means you are not restricted to opening hours.
  • You save time. Your orders are processed immediately online.
  • You always have an overview. You can view invoices and contract details at any time.
  • SWM’s online service is free-of-charge.

Enjoy the benefits of the online service and register now. You will need your contract account and meter numbers for registration.

Your privacy is important to us. Whenever you send information to SWM using the online forms provided, your web browser connects with the web site through SSL ("secure sockets layer"). SSL is an industry-standard means of sending personal information over the internet. SSL ensures you are actually sending data to SWM and not to someone claiming to be SWM. It's fast, safe and ensures that your personal information is not read by anyone else.


My SWM

Your service 24/7!

SWM Callcenter Mitarbeiterin

Do you have any questions?

We would be pleased to answer any queries on products, services, tariffs, terms of contract and bills etc. over the telephone or in writing. Contact