We would be pleased to answer your questions from
Monday to Friday from 8 a.m. to 8 p.m. at
Phone: 0800 796 796 0*
Your enquiries on products, services, prices, terms of contract and bills etc. will be answered in a fast, expert and reliable way.
If you have questions on our products and services and would like to talk to us in person, please visit our service team at the customer center at SWM's headquarters in Moosach.
We would also be pleased to respond to your questions in writing. For written enquiries, send an e-mail or a fax:
Fax: 0800 796 796 9*
* toll-free within Germany
For inquiries from outside Germany please call:
Tel: +49 89 2361-0
You can also send us your inquiries directly using the contact form:
Use our call-back service for urgent inquiries. Simply tell us what your inquiry is and indicate your preferred call-back time:
Stadtwerke München GmbH
How to reach us
To view SWM's location, please download the map:
Travel on MVG to get to us
Our SWM center is easy to reach by underground, bus or tram.
The online timetable shows you the quickest route to us.